Responsible Gambling
Slots are built to keep a share of every dollar. These tools and help lines keep play affordable.
Updated
Every slot and casino game on this site has a house edge. Over time the casino keeps part of what is wagered, and no bonus, strategy or streak changes that. Play only with money you can afford to lose, and stop when it stops being fun. This page lists the limits worth setting, the tools casinos offer, and free, confidential help lines in every province and territory.
You must be of legal age to gamble: 19 in most of Canada, 18 in Alberta, Manitoba and Quebec. This site never shows partner offers to visitors from Ontario, and the pages below carry no partner links.
Before you play
Set a deposit limit and a time limit before the first spin. Treat what you deposit as the price of entertainment, not as an investment, and never chase a loss with a bigger stake. Bonuses do not change the house edge.
Tools at the casino
Deposit, loss and session limits, reality checks, time-outs and self-exclusion. In Ontario, one request through the province's self-exclusion program covers every registered site; Alberta runs a central program for its registered sites. Casinos licensed abroad offer their own tools only, one site at a time.
Free, confidential help lines
| Province or territory | Service | Phone |
|---|---|---|
| Ontario | ConnexOntario (24/7) | 1-866-531-2600 |
| Alberta | Addiction Helpline (Alberta Health Services) | 1-866-332-2322 |
| British Columbia | Gambling Support BC (24/7) | 1-888-795-6111 |
| Saskatchewan | Problem Gambling Help Line (24 hours) | 1-800-306-6789 |
| Manitoba | Problem Gambling Helpline | 1-800-463-1554 |
| Quebec | Jeu : aide et référence (24/7) | 1-800-461-0140 |
| New Brunswick | Gambling Information Line | 1-800-461-1234 |
| Nova Scotia | Gambling Support Network | 1-888-347-8888 |
| Prince Edward Island | PEI Gambling Support Line | 1-855-255-4255 |
| Newfoundland and Labrador | Problem Gambling Help Line | 1-888-899-4357 |
| Yukon | Mental Wellness and Substance Use Services | 1-866-456-3838 |
| Northwest Territories | General Help Line | 1-800-661-0844 |
| Nunavut | Kamatsiaqtut Help Line | 1-800-265-3333 |
In a crisis call or text 9-8-8 (Suicide Crisis Helpline), or 911 in an emergency.
Questions
Common signs: spending more time or money than you planned, chasing losses, borrowing to play, hiding play from family, or feeling anxious when you cannot play. If any of these sound familiar, a help line in the table above is free and confidential, and you do not need to be in crisis to call.
A request to be blocked from a casino for a set period. In Ontario one request covers every registered site, and Alberta runs a central program for its registered sites. A casino licensed outside Canada offers its own self-exclusion only, so you would need to ask each site separately.
No. A bonus comes with wagering terms that often make you play more, not less. The house edge stays the same on every spin.
No. We are a review site, not a casino, and we cannot see or change any account. Contact the casino directly, or use its self-exclusion tool. For a licensed site, its regulator handles complaints.
References
Every figure on this page links to one of these. Archived copies are used where a live page blocks Canadian visitors or has changed.